Privacy Policy | Legal Recorder

1. Introduction

Legal Recorder B.V. ("Legal Recorder", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We collect the following types of information:

Account Information: Name, email address, phone number, and company/firm name when you register.
Recording Data: Audio recordings you create using our service and the resulting transcripts.
Usage Data: Information about how you use our services, including device information and access times.
Payment Information: Billing details processed securely through our payment provider.

3. How We Use Your Information

We use your information to:

Provide and improve our recording and transcription services
Process your payments and manage your account
Send important updates about your account or our services
Respond to your support requests
Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

End-to-end encryption for recordings and transcripts
Secure data centers with SOC 2 compliance
Regular security audits and penetration testing
Access controls and employee training

5. Data Retention

We retain your recordings and transcripts according to your plan's retention policy. You can delete your data at any time through your account settings. After account deletion, we retain backup copies for 30 days before permanent deletion.

6. Your Rights

Under GDPR and other applicable laws, you have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Object to processing
Withdraw consent

7. Cookies

We use essential cookies to operate our service and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

8. Third-Party Services

We use trusted third-party services for specific functions, including payment processing, cloud hosting, and AI transcription. These providers are bound by strict data processing agreements.

9. International Transfers

Your data is primarily stored in EU data centers. When data is transferred outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service.

11. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@transcriber.legal.